Terms of Service

Terms of Service - Blue Mountain Flooring

Effective Date: February 16, 2026

Welcome to Blue Mountain Flooring. These Terms of Service ("ToS") govern your use of our website (www.bluemountainflooring.com), services, and communications, including SMS messaging. By using our website or providing your phone number through contact forms, consultation requests, measurements, quotes, or installation services, you agree to these terms.

SMS Communications

We may send you text messages for service-related purposes, such as appointment reminders, quote follow-ups, installation updates, and customer care notifications.

Message and data rates may apply depending on your mobile carrier plan.

Providing your number constitutes express consent to receive SMS/MMS messages. Consent is not a condition of purchase.
Message frequency varies based on your project status and interactions.
We do not use shared short codes; messages come from dedicated 10DLC numbers registered with The Campaign Registry.

Opt-Out and Consent

You have full control over your communication preferences:

To Opt-Out: Reply STOP to any message at any time. You will receive one final confirmation message.
To Opt-In: Text START to resume communications.
For Help: Reply HELP or email Office@bluemountainflooring.com. Support is available during business days. Typically Mon-Fri, 9 AM–5 PM ET.

Prohibited Uses

You agree to use our services only for lawful purposes. We strictly prohibit the use of our platform, services, or communications for unsolicited marketing, high-risk content (e.g., phishing, debt collection), or any messages violating TCPA guidelines.

Business Information

Blue Mountain Flooring is a locally owned flooring contractor serving Hendersonville, Asheville, and Western NC. Legal name: Blue Mountain Flooring (DBA). Address: 411 Kanuga Rd, Hendersonville, NC 28739. Phone: (828) 513-2158. EIN available upon request. See our Privacy Policy for data handling.

Changes and Governing Law

We may update these Terms of Service from time to time. Continued use of our services constitutes acceptance of any changes. These terms are governed by North Carolina law, and any disputes shall be resolved in courts located in Hendersonville, NC.